#02

How the Schemes work

1. Once you have signed up, you are free to benefit from the Schemes advertised by our Incentive Partners offering “cashback” based on qualifying purchases made by NCASS members. As mentioned above, these sums are paid to Trade Management Services Ltd as commission and those sums will usually be calculated on the basis of total collective spend with the relevant Incentive Partner by NCASS members.
2. It is important that you understand that we do not act as a bank and do not hold cashback on your behalf.
3. Your legal right to any cashback payments does not pass to you until the cashback funds have been successfully transferred into your bank account.
4. We will use reasonable endeavours to distribute cashback to you as soon as practicable and in the amount instructed by the Incentive Partner if you comply with these Terms and any additional terms that are Scheme-specific (as amended from time to time). In particular:
   1. you must have held your NCASS account continuously from the time of making purchases with the Incentive Partner under the Scheme to the date on which we transfer cashback;
   2. your NCASS account must be clear on the date that we transfer cashback i.e. your membership fees must not be outstanding. We reserve the right to set off cashback against any sums due from you to us; and
   3. in our reasonable opinion, you must not have been involved in any fraudulent activity in connection with any Scheme or your membership generally.

#03

How the cashback works

1. Once you have signed up, you are free to benefit from the Schemes advertised by our Incentive Partners offering “cashback” based on qualifying purchases made by NCASS members. As mentioned above, these sums are paid to Trade Management Services Ltd as commission and those sums will usually be calculated on the basis of total collective spend with the relevant Incentive Partner by NCASS members.
2. It is important that you understand that we do not act as a bank and do not hold cashback on your behalf.
3. Your legal right to any cashback payments does not pass to you until the cashback funds have been successfully transferred into your bank account.
4. We will use reasonable endeavours to distribute cashback to you as soon as practicable and in the amount instructed by the Incentive Partner if you comply with these Terms and any additional terms that are Scheme-specific (as amended from time to time). In particular:
   1. you must have held your NCASS account continuously from the time of making purchases with the Incentive Partner under the Scheme to the date on which we transfer cashback;
   2. your NCASS account must be clear on the date that we transfer cashback i.e. your membership fees must not be outstanding. We reserve the right to set off cashback against any sums due from you to us; and
   3. in our reasonable opinion, you must not have been involved in any fraudulent activity in connection with any Scheme or your membership generally.
5.  

#04

How we work with our Incentive Partners

1. Our Incentive Partners administer their own Schemes. They control the registration process and we can therefore give no guarantee that you will be accepted for any particular Scheme. The Incentive Partner will decide whether a purchase is genuine and should qualify for the purposes of the Scheme and associated cashback.
2. Our Incentive Partners are also responsible for processing your purchases and calculating incentives and the amount of commission due to us (and to you) based on NCASS member spend.
3. If for any reason whatsoever, we do not receive payment of commission on any transaction from our Incentive Partners, we will not be liable to make any cashback payments to you.
4. Our Incentive Partners will provide us with sufficient information for us to distribute cashback to you where appropriate but we will not receive from the Incentive Partner a detailed record of your spending or purchasing history.
5. We will use our reasonable endeavours to provide you with regular updates about Schemes and any sums that may be due to you. However, please understand that we are only able to do this if we are in receipt of relevant information from the Incentive Partner.

#05

What to do if you have a dispute and limitations on our responsibility to you

1. If you would like to dispute any Scheme or any amount of cashback you consider is due to you, you must raise that dispute with the Incentive Partner directly.
2. We do not accept any liability for the administration of any Scheme or payment of any sums that may be due to you. You acknowledge that the Incentive Partner’s decision is final in relation to the payment of commission and that our decision is final in relation to paying cashback to you. The payment of cashback to you is always at our discretion and we may refuse to pay cashback to you for any reason.
3. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Except as expressly stated elsewhere in these Terms, all representations, warranties, conditions and other terms whether express or implied are hereby excluded to the fullest extent permitted by law.
4. Under no circumstances will we be liable to you for loss of profits, loss of sales or business, loss of agreements or contracts, loss of anticipated savings or indirect or consequential losses.
5. If we are found to be liable to you then our total liability will be limited to the value of any cashback received by you from us in the 12 months prior to the date your claim is brought.
6. It is your responsibility to ensure that payment of cashback reaches you by supplying correct bank account details and keeping those updated as necessary from time to time.
7. Following receipt of your cashback payment, you will be responsible for the payment of any taxes including ( but not being limited to ) VAT that fall due and it is your responsibility to ensure that these are paid in full. We will not in any way be liable for your failure to do so.
8. We reserve the right to reclaim or adjust any cashback payments in the event that any cashback has been paid to you in error.

#06

How we will collect and use your data

1. We will use your personal data in accordance with our privacy policy which can be found  here.
2. You give your explicit consent for us to share the personal data relating to you which you give to us including:
   1. your name;
   2. your address;
   3. your NCAS membership details;
   4. details about payments made to you pursuant to these Terms;
   5. details about purchases made by you with our Incentive Partners;
   6. your contact details; and
   7. your account details,
   with our Incentive Partners (a current list of which can be found at www.ncass.org.uk/rewards-partners-suppliers in order to facilitate the arrangements envisaged by these Terms.

#07

Miscellaneous