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The Nationwide Caterers Association
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Terms & Conditions

Terms and Conditions of Web Site Use and Privacy Policy

  • Introduction

  • Disclaimer of warranties and accuracy of data

  • Disclaimer of endorsement

  • Disclaimer for External Links

  • The NCASS Work Opportunity Service

  • Use of the NCASS Employment Contract Service (member control panel)

  • Use of The NCASS Risk Assessment systems (member control panel)

  • Advertising (paid or free)

  • Ordering / Sales / Shopping Cart

  • Pricing and VAT

  • Cancellation and returns of books or other products or services (not memberships)

  • Third Part Goods/ Sales or Services

  • NCASS Insurance

  • Disclaimer of Duty to Continue Provision of Data.

  • Copyright

  • Linking to ‘THE PROVIDERS’’s Website.

  • PRIVACY POLICY for web sites operated by Trade Management Services Ltd

  • Information We Collect

  • Use of Cookies

  • Use of Your Information

  • Storing Your Personal Data

  • Disclosing Your Information

  • Third Party Links

  • Access to Information

  • Contacting Us

  • Choice of Law

NCASS Terms and Conditions of Membership

The Nationwide Caterers Association (NCASS) is managed by Trade Management Services Ltd, hereafter called 'the Agent'. All commercial transactions are carried out by the Agent. By completing the membership form either by hand, online or by phone with an NCASS employee or its Agent you are agreeing to the terms and conditions of membership as detailed below:

Refusal of membership:

NCASS or its Agent may refuse membership at their discretion without giving reason and will refund any amounts paid in respect of subscriptions or any other fees.

Annual Subscription:

Members shall pay an annual subscription as is deemed fit by the Agent for that period.

Annual subscriptions can be paid in several ways:

  • By credit / debit card in full

  • By cheque in full

  • By continuous authority payment by credit / debit card in the form of a registration fee and an on-going monthly payment which will continue until it is cancelled by the member

  • Cash

    Please Note:

If you are paying by Continuous Payment Authority (CPA) you are entering into an ongoing contract, until you cancel your membership in writing by recorded delivery or email. If your monthly payment fails we retain the right to debit your credit / debit card daily until the payment has been met and if we cannot collect the payment after 60 days from the default day there will be a default payment of:

In the first 6 months of membership 25% of the membership fee

In the second 6 months of membership 15% of the membership fee

If the default payment cannot be collected via the credit / debit card used for the CPA, we reserve the right to pass the debt to a collection agent or take any other action we deem necessary to recover the debt, including the commencement of legal proceedings..

Code of Practice:

By Joining NCASS and paying the annual subscription the member is agreeing to conform to the NCASS Codes of Practice which is supplied as part of your membership pack. Failure to do so may mean cancellation of membership.

Membership Commitment:

Subject to the Articles and Memorandum, the member agrees to undertake to contribute an amount not exceeding £1 in the event that NCASS is wound up. The member understands that the obligation will bind them whilst they are a member and for one year after the membership ceases. If for any reason you are deemed not suitable for membership the membership fee will be returned in full.

Membership Benefits:

As a member of NCASS, you are entitled to benefits as set out from time to time on the NCASS website and the information leaflets including products and services offered by supplier members as and when they are made available and subject to their individual terms and conditions. NCASS reserves the right to add, modify or delete membership benefits as it sees fit without prior notification to its members. If the membership expires, access to all member benefits including the online training courses will cease including courses which have been started but not finished.


Training Courses

Training courses that are provided as a part of the membership benefit package have additional fees attached, usually but not exclusively called Certificate Fees. These Certificate Fees are subject to change without notice, are implicit upon taking a course and are payable prior to the courses being commenced. Training courses that are provided as part of the membership benefits package must be completed during the membership period. If membership lapses for whatever reason, uncompleted courses will be suspended until the membership is renewed, or the course paid for at the full retail price. Under no circumstances are certificate fees refundable.


Membership Term:

Membership is for a twelve month period, commencing on the day of acceptance and will expire at 12am one year to the day from the date of acceptance.



Members must be insured to a minimum indemnity level of £5 million public and product liability and £10 million employer’s liabilities.


Renewal of Membership:

We will inform you 30 days prior to the expiry of your membership, explaining the renewal procedure and the membership cost. For monthly payment or CPA members, your membership will run for a rolling period of 12 months at a time, your membership will automatically continue to renew every 12 months on the anniversary of your membership. To prevent the contract from rolling over for a further period of twelve months the member must inform us in writing either by recorded post or email a minimum of 14 days before the renewal date. NCASS reserves the right to charge for the full twelve month period should the membership be cancelled after the renewal date.


Transfer of Membership:

Membership is not transferable.

Use of Membership or its Benefits

Membership benefits are for the explicit use of the member only, you must notify us if you become aware of any unauthorised use of your membership or the benefits provided.

Termination of Membership:

The board of directors have sole discretion to terminate membership or to refuse to renew membership in the case of conduct deemed by the board of directors to be prejudicial to the good name reputation of the company or of the mobile & outside catering industry. A notice of termination shall be served in writing upon the member.

Automatic Termination of Membership:

Membership will terminate immediately in the following circumstances:-

  • Failure for a period of two months to pay any subscription

  • If the member shall be wound up or shall become insolvent

Any member whose membership is terminated automatically shall notwithstanding the termination of their membership remain liable for any outstanding subscription due up to the time of termination of membership during that particular membership period.


Primary Authority Partnership

After joining members will be automatically enrolled in a Primary Authority Partnership with the following Local Authorities;

  • Milton Keynes Council for food safety, trading standards and health and safety matters

  • West Yorkshire Fire and rescue for fire safety

Members can decide to opt out of these partnerships by ticking the relevant opt out box in the members control panel.


Cancellation of Membership:

To request to cancel your membership, you must do so in writing sent recorded delivery by Royal Mail or email. If you cancel your membership within the first 30 days an administration charge of £50 will be levied before the refund is made. No refund will be made on or after 31 days and the full annual membership fee will be due immediately.

If payment is being made on a Continuous Authority or Direct Debit and the member defaults or cancels the payment. NCASS or its Agent reserves the right to recover the full fee via any lawful means.


Disclaimer of Liability:

 The member agrees that we are not responsible or liable for any benefits provided by participating suppliers and if a member has any claims relating to any of these benefits, they will only claim directly against the suppliers providing the benefit.



We reserve the right to eliminate, add, change and substitute benefits and participating providers without notice to members. We assume no responsibility for the payment of or contribution to any use or sales tax, which taxing authorities may impose and such taxes, to the extent, imposed shall remain the members sole responsibility or that the provider of the benefits, as the case may be.


Entire Agreement:

This agreement contains all the Terms of membership and representations, promises or agreements concerning the membership not included in this agreement, shall not be enforceable, if any of the terms of this agreement shall become invalid or unenforceable, the remaining terms shall not be affected.

Governing Law:

This agreement and the terms of membership shall be governed and construed in accordance with the laws of England and Wales.

Any dispute between the parties shall be issued in and dealt with under the exclusive jurisdiction of an English court.

Communication by NCASS and its Members

By becoming a member of NCASS you agree to receiving communications in writing, by post, electronically or by text message from NCASS, its Agent and its supplier members, if you do not wish to receive these communications you must advise NCASS in writing.

Data Use & Protection:

Your personal / company details will be held by NCASS's and or its Agent and used for membership administration and marketing purposes if they such purposes are deemed to be in the interest of our members. By becoming a member you expressly consent to this. You also agree that information on your business gathered by enforcement teams can be shared with NCASS for the purpose of supporting your business and helping with compliance. 

NCASS and its Agent are registered with the Information Commissioners Office.

Entire Agreement:

This agreement contains all the Terms of membership and representations, promises or agreements concerning the membership not included in this agreement, shall not be enforceable, if any of the terms of this agreement shall become invalid or unenforceable, the remaining terms shall not be affected.

Governing Law:

This agreement and the terms of membership shall be governed and construed in accordance with the laws of England and Wales.