What is Independent Hospitality Week?

There are tens of thousands of independent hospitality business who work hard in a challenging economy to open their doors, hatches and hearts to customers every day and who bring their brand of hospitality to highstreets, events and venues across the country. 

Here at NCASS, we champion independents and want to bring the country together to celebrate and support them, so we launched Independent Hospitality Week (IHW).  

IHW is a week for everyone to choose independents, share food and drink experiences and back the businesses that make our cities, towns and villages what they are.  

From the 5th – 11th May 2025, we’re asking businesses and their customers to come together and shout about how much their local bars, cafes, restaurants pubs, street food, event & festival traders mean to them.  

Collectively we want to make as much noise as possible about how important these wonderful food and drink businesses are. Putting the hard-working entrepreneurs who make up the backbone of the UK everyday economy in the spotlight.  

There is real strength in their diversity, resilience, creativity and innovation. A strength that if championed, would create meaningful economic growth. The independent hospitality sector has huge economic potential, however for too long now, the challenges faced by businesses have overshadowed their growth.

The sector needs a boost. This Independent Hospitality Week, please shout about, support and share the campaign. 

 

What does independent mean to us?

Small and Micro businesses in the hospitality industry that are owned and operated by individual entrepreneurs or small groups rather than corporate entities. They typically contribute positively to their own communities and offer unique, personalised experiences. They have more flexibility in how they manage operations, customer service, and the overall atmosphere of their establishments compared to large chains.  

How to get involved

How to get your customers involved

Make use of the suggested steps above – inform your customers however you think best about your participation in Independent Hospitality Week, about what it entails and why it is important for them to support.

Encourage them to spread awareness about the week, both through word of mouth and social media – they can share the assets we have created and made available for you to download.

Downloads

Below is a selection of assets for you to download, please share and showcase your support for Independent Hospitality Week! 

Instagram Assets

Independent Hospitality Week

Printable Posters

Use the button below each design to download a high resolution jpg.

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