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The Nationwide Caterers Association

Hotel and Guest House Catering

Where customer service is everything

Did you know there's about 15.5 million hotel rooms in the world? Bouyant domestic and global travel markets mean that the hotel and guest house industry are in a pretty good place right now.

With more customers comes greater responsibility. NCASS can help you there.

Legal checklist for mobile caterers

Find out what you need to do to start up and operate your hotel or guest house legally.
> Click here and learn how to get legal

Happy staff means higher profits. Find out how to keep yours smiling.
> Click here for more information

What do you need for your inspection?

Find out what you need to get through your EHO's inspection and maintain food hygiene.
> View the checklist

Improve the marketing for your catering business

Marketing matters. Improve yours to increase profits with these solutions.
> Click here for marketing tips

Hotels and guest houses are high risk environments

Get Insurance

High numbers of customers coming in and out, dangerous cooking equipment and high numbers of staff make them so.

You should protect your business with various insurance covers - so that nothing ever has to get in the way of serving customers your delicious food and drink.

Call 0121 603 2524 for your quote & honest advice

Tweets to NCASS from happy customers

Surely Not?!

Online training courses for you and your staff. Council-audited documentation to help you trade safely and legally. One place online to store all of your documents and send them to EHOs. Phone support whenever you need it. A logo that immediately makes EHOs think you’re going to be compliant. You couldn’t get all this in one place, could you? Yep, you could. Click here to find out how.

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Latest News

Appetite for low alcohol increases in UK

by Charlotte Anderson | Jan 20, 2020

If you have an alcohol licence, then you might want to consider adding low or non-alcoholic alternatives to your menu. Research carried out by Drinkaware found that 8.6 million Brits are now actively moderating their alcohol intake, with over 20% of the British population now classifying themselves as teetotal.

Having a vast array of low or non-alcoholic drinks is particularly important as gen z’s buying power increases, with a quarter of 16-24 year olds turning their backs on drinking culture. Soft drinks no longer make the cut for people who want the social experience so often equated with alcohol, but without the hangover.

According to Nielsen, alcohol-free beer is by the fastest-growing drinks trend. In the summer of 2018, non-alcoholic beer sales were up 58% on the previous year.

Club Soda, founders of the Mindful Drinking Movement say that they “work to persuade the drinks and hospitality industry to be more adaptable and respect a wider range of drinking behaviours.” According to Club Soda, Laura Willoughby “the volume sold in pubs, bars, restaurants and shops across the UK in the same period was the equivalent of 12.2m pints, following two major launches from Heineken and Budweiser.”

It’s clear that for drinks businesses, investing in quality low or non-alcoholic drinks that mirror the value and aesthetic of your alcoholic drinks, not only ensures that your customers, both new and potential are catered for, but it also protects your bottom line.

find out more about membership

Join from just

per month

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Find out more >

Want to chat about membership? Call us on 0121 603 2524

How to start and run a mobile catering business