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Hotel and Guest House Catering

Where customer service is everything


Did you know there's about 15.5 million hotel rooms in the world? Bouyant domestic and global travel markets mean that the hotel and guest house industry are in a pretty good place right now.


With more customers comes greater responsibility. NCASS can help you there.


Legal checklist for mobile caterers

Find out what you need to do to start up and operate your hotel or guest house legally.
> Click here and learn how to get legal


Happy staff means higher profits. Find out how to keep yours smiling.
> Click here for more information


What do you need for your inspection?

Find out what you need to get through your EHO's inspection and maintain food hygiene.
> View the checklist


Improve the marketing for your catering business

Marketing matters. Improve yours to increase profits with these solutions.
> Click here for marketing tips


Hotels and guest houses are high risk environments

Get Insurance

High numbers of customers coming in and out, dangerous cooking equipment and high numbers of staff make them so.

You should protect your business with various insurance covers - so that nothing ever has to get in the way of serving customers your delicious food and drink.

Call 0121 603 2524 for your quote & honest advice



Tweets to NCASS from happy customers




Surely Not?!

Online training courses for you and your staff. Council-audited documentation to help you trade safely and legally. One place online to store all of your documents and send them to EHOs. Phone support whenever you need it. A logo that immediately makes EHOs think you’re going to be compliant. You couldn’t get all this in one place, could you? Yep, you could. Click here to find out how.



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Want to chat about membership? Call us on 0121 603 2524


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Latest News

Number of food fines double since enforcement of new hygiene regulations

by Sophie Haigh | Read Time: 3 Minutes | Jun 05, 2019

The number of fines handed out to food firms has more than doubled since new safety and hygiene regulations were introduced, according to insurance consultancy NFU Mutual.

The Sentencing Council issued 130 fines in 2016 – the year the Health and Safety Offences, Corporate Manslaughter and Food Safety and Hygiene Offences guideline for England and Wales came into force. Just 60 fines were issued in 2013 in comparison.

Some of the failures in basic food hygiene include staff at one takeaway handling raw meat before moving on to touch cooked food, allowing frozen food to defrost at room temperature, as well as using the same cooking utensils for raw and ready-to-eat foods.

The cost of fines have also risen as a consequence, with the average figure up from £2,200 to £7,100 when comparing 10 months pre-guideline with 10 months post-guideline.

Darren Seward, food & drink sector specialist at NFU Mutual, said: “The vast majority of businesses work incredibly hard to meet their hygiene and safety obligation and the irresponsible businesses are being held more accountable for poor conduct.

“Managers have a duty to put hygiene and safety at the heart of the company’s values to prevent getting into a serious situation in the first place, and damage as a result of hygiene issues reach much further than a fine.

“Most importantly, innocent lives could be put at serious risk of harm. Getting it right takes work, but there is no excuse in the eyes of the law, or indeed the public.”

Despite the long list of rules and regulations, maintaining high standards of safety and hygiene when handling food can become second nature to an individual or business if the right training is deployed. NCASS offers City & Guilds accredited hygiene and health and safety courses to companies and individuals working in the food industry.

From basic hygiene training for staff working within an environment handing food, through to more in-depth training for chefs, our training courses can be completed online and are suited to a diverse range of businesses working in direct or non-direct contact with food, including mobile caters, restaurants, schools, care homes and councils.

For more information on our food hygiene training, click here or speak to the team on 0121 603 2514.


Join from just
£20.25

per month


Join Online >

.

Find out more >


Want to chat about membership? Call us on 0121 603 2524




How to start and run a mobile catering business